I had a fine time here, staff asked if I needed help, and left me alone to shop when I said i was all set.
Staff is very helpful. Custom Christmas cards are great
I went there to make bussiness cards and when I got there I was asked if I needed help so I said yes the girl showed me the computer and said it's just like word I said I don't know how to use that and she just walked away so I tried to do it and got frustrated cause I don't know their program and walked away with my money
Service was horrible and a complete rip off. I'll never go there again and anyone reading this should think twice before going there.
We bought an HP 4520 from Staples a few months ago. It has worked fine with our router until very recently. It has suddenly started to go into sleep mode and would not print. My husband read the manual and did all of the troubleshooting to no avail. It would print once and then immediately go into sleep mode again. All of the settings were correct according to the manual. My husband took the printer, original box, cord, brand new $60 set of inks, the manual and the receipt with warranty to the Enfield Staples store. The EasyTech youngster named John had lots of attitude and said he would bet anything it is the router. So he took it in to “repair" it. Then while we were on vacation, my husband got a call to come in and pick up our new printer. We did that the day after we arrived home. John gave him what he claimed was a "new OUT OF THE BOX" PRINTER. However, the box we received said "refurbished". The printer did not have a power cord, any start-up inks, manual or anything that always comes with a new printer, including the one we gave him. He also did not give us any warranty or receipt. He also said he could not return our cord, inks, manual etc. He had a lot of attitude and said begrudgingly that they would have to order a power cord and send it to us. We would have to purchase everything else. What we received was obviously not a new printer, as we have bought many new printers from Staples before. As an attorney, I smell a rat if this is the Staples practice. So, I would beware using this store and certainly the Easytech "service". All you have to do is Google the particular problem of the 4520 and its sleep mode issue to see that it is a common problem with this printer.
Staples is a US Electronics Store based in Enfield, Connecticut. Staples is located at 14 Hazard Ave Suite 23, Enfield, CT 06082, USA.
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